Privacy Policy
Last updated 25 October 2026
AvoraCap is run by Shaik Sajid, a sole proprietor trading as AvoraCap at Road No. 1, Banjara Hills, Hyderabad, Telangana 500034, India. Under India's Digital Personal Data Protection Act, 2023 (the "DPDP Act") we are the Data Fiduciary for the personal data described here. This page is the notice the Act asks us to give you: what we collect, why, who else handles it, how long we keep it, and what you can ask us to do. Questions go to support@avoracaptions.com.
The important part: your video never reaches us. The video file stays in your browser. It is decoded, captioned and exported on your own device. The only things that leave are a compressed copy of the audio, which has to be sent out to be transcribed, and the transcribed text, which goes to a language model for the Roman spelling or the translation.
How you agree to this
You give your consent when you create an account: by ticking the box on the sign-up form, or by choosing "Continue with Google" under the notice that links here. Each transcription, purchase and export is something you start yourself, and the data listed below is used only for the purpose it was collected for. You can withdraw consent at any time by deleting your account (see "Your rights"); that stops all further processing, though it does not undo what was lawfully done before.
When you order a Kapcut account (no AvoraCap account is needed), you give consent by ticking the box on the order form, and the Kapcut rows below apply. Simply visiting the website involves only the technical data and the page-view statistics in the last two rows of the table below.
What we collect, why, and for how long
| What | Why | Kept for |
|---|---|---|
| Your email address, and a password you choose | To create and secure your account, send you sign-in, confirmation and password-reset emails, and contact you about your account or a payment | Until you delete your account. The password is stored only as a salted hash; we cannot read it. |
| If you sign in with Google: your Google account email, name and profile picture, as Google supplies them | To create your account without a password. We use only the email address. | Until you delete your account. |
| Audio extracted from your video | To transcribe the speech into timed words | Not stored by us. Sent to the speech provider and discarded after the response. |
| The transcript and your caption edits, styles and trims, with the video's file name, size, length and date (never the video itself) | So you can come back to a video and carry on, and on another device when you are signed in | In your browser until you clear it. In our database while you have an account, or until you delete the project inside the app. |
| Minutes used and balances left: caption minutes, Auto Trim minutes and watermark-free exports | To apply your plan fairly | While you have an account. |
| The file name, size and date of each video you used Auto Trim on (never the video itself) | So trimming the same video again is not charged twice | While you have an account. |
| If you order a Kapcut account: your name, mobile number and the email address the account should go to | To deliver the account to you on the 1st, to confirm the order, to send your bonus AvoraCap code (and record which account used it), and to reach you if the email bounces. WhatsApp delivery, when it is added, will use the mobile number only if you choose it. | Until 12 months after your last Kapcut order, then deleted. The payment record below is kept longer. |
| If you use the Kapcut help chat: your payment id and email (to find your order), the answers you pick, an optional note, and a screenshot if you send one | To find out why a Kapcut account is not working and fix it, and to give you our WhatsApp number when the account itself is at fault | The answers and note are kept with your order, for the same time as the order details above. The screenshot is not stored on our servers: it is emailed to our support inbox and deleted from there within 30 days of your report. |
| Payment records: Razorpay's payment and order ids, amount, plan, status and date | To activate what you paid for, to answer refund requests and disputes, and to keep the accounts the Income-tax Act and GST law require | 8 years after the payment, then deleted. |
| A note when we change your plan by hand, for example for a refund or a collaboration: what changed, when, and who did it | So every change to your balance can be explained | While you have an account. |
| Technical data on every request: IP address, browser type, the page or API call, timing, and error messages (which may include your account id) | To deliver the pages, keep the service secure and find faults | In our host's logs for a few days. We do not build profiles from it. |
| Page-view statistics (Cloudflare Web Analytics): the page, the site you came from, browser, device type and country, counted without cookies or any identifier | To see which pages people use | Held by Cloudflare as counts; we cannot tell who you are from them. |
What we never collect
- Your video. It is not uploaded, not stored, not seen.
- Your card, UPI or bank details. These are entered on Razorpay's own page. We receive only a payment reference and its status.
- We do not run advertising trackers, we do not use a device fingerprint, and we do not sell or rent your data to anyone. The only analytics is our host's page-view counting above, which uses no cookies and does not identify you.
Who else processes it
To provide the service we pass specific data to these companies (Data Processors under the DPDP Act), and no more than each one needs. Each is bound by its terms with us to use the data only to deliver its part of the service.
| Company | What they receive | What for |
|---|---|---|
| Cloudflare, Inc. (USA; servers worldwide) | Every web request and its technical data, the audio and transcript in transit, and the transcript text when its Workers AI is used | Hosting the site, running the service, part of the Roman-spelling step, and page-view statistics (Web Analytics, without cookies) |
| Deepgram, Inc. (USA) | The extracted audio | Speech recognition |
| Google LLC (USA): Gemini API | The transcribed text only, never the audio or video | Writing captions in Roman letters, translating, and the caption checker |
| Google LLC: Sign in with Google | Only if you choose it: Google tells us your email, name and picture, and Google learns that you signed in to AvoraCap | Creating and signing in to your account |
| Google LLC: Google Fonts | Your IP address, when the home page's style previews or the editor fetch caption fonts from Google's servers. The pages' own text uses fonts served from avoracaptions.com. | Drawing captions in the font you chose |
| Supabase, Inc. (database in Mumbai, India) | Your email, password hash, saved projects, usage counts and the records above | Accounts and saving your projects |
| Resend, Inc. (USA) | Your email address and the content of the email | Delivering sign-in, confirmation and password-reset emails, Kapcut order and account emails, and Kapcut help-chat reports to our support inbox |
| Google LLC: Gmail | Emails you send to support@avoracaptions.com, and Kapcut help-chat reports with their screenshot | Our support inbox |
| Google LLC: Google Sheets | Kapcut orders only: your name, mobile number, email, payment id and delivery date | The list we work from to prepare each month's Kapcut accounts |
| Razorpay Software Pvt. Ltd. (India; authorised by the Reserve Bank of India) | Your payment details, entered directly with them, your email for the receipt, and for a Kapcut order your name and mobile number | Taking payment for a plan, a Kapcut account or a Kapcut replacement |
Some of these companies are outside India, so your audio, transcript and email may be processed abroad. The DPDP Act allows this except to countries the Central Government restricts by notification, and none applies to the countries above at the date of this policy. If that changes we will change providers or this policy.
Your rights
Under the DPDP Act you can ask us to:
- show you a summary of the personal data we hold about you and what we have done with it;
- correct or complete it;
- erase it: deleting your account removes your profile, saved projects, usage records and plan notes. Payment records are kept for the period tax law requires and then deleted;
- withdraw your consent, which for AvoraCap means deleting your account;
- nominate a person to exercise these rights for you if you die or cannot act yourself;
- have a grievance heard: write to the Grievance Officer below. If we do not resolve it, you can complain to the Data Protection Board of India.
Write to support@avoracaptions.com from the email address on your account (or on your Kapcut order), so we know it is you. We acknowledge within 48 hours and act within 30 days. Signed-in users can also delete individual saved projects from inside the app at any time.
Children
AvoraCap is for people aged 18 and over. The DPDP Act treats anyone under 18 as a child whose data needs a parent's verifiable consent, which we are not set up to collect, so we do not knowingly create accounts for anyone under 18. A parent or guardian may hold the account and use it with a younger creator. If you believe a child has created an account, write to us and we will remove it.
Security
The site is served only over HTTPS. Account data sits behind row-level security, so one account's data cannot be read by another. Passwords are hashed, never stored in readable form. The keys we use with our providers are kept on the server and never sent to your browser. No system is perfect: if a breach ever affects your personal data we will tell you and the Data Protection Board of India without delay, as the Act requires.
Cookies and browser storage
We set no cookies of our own; our host's page-view counting uses none either. What the editor keeps in your browser, and which other companies set cookies during a payment or a Google sign-in, is listed in the Cookie and Browser Storage Policy.
Changes
If this policy changes, the date at the top changes with it. A change that reduces your rights or adds a new use of your data will be announced on this page and, where we can, by email before it takes effect.
Grievance Officer
Shaik Sajid, Proprietor · Road No. 1, Banjara Hills, Hyderabad, Telangana 500034, India · support@avoracaptions.com · +91 89193 75366 (phone and WhatsApp) · Put "Grievance" in the subject. We acknowledge within 48 hours with a reference number and resolve within 30 days.