Questions
Before you pay.
When exactly does the account arrive?
At the start of the 1st of the month after you pay, India time, by email. Pay on 24 October and it arrives on 1 November. Pay on 31 October at 11 pm and it still arrives on 1 November. Pay on 1 November and it arrives on 1 December.
Can I get it today?
Yes. Tick instant delivery for ₹29 more and the account is emailed within about an hour, and works for 30 days from that day. Orders placed between 10 pm and 8 am IST are sent by 9 am. If we miss that, write to us and we refund the ₹29.
How do I sign in?
On your phone, open Kapcut, choose sign in with email, and enter the account id and password from our email. Don't use Google, Facebook or TikTok sign-in. To use it on a computer as well, open Kapcut there, choose the QR-code sign-in and scan it with Kapcut on your phone. That's the two devices the account allows: never sign out, don't sign in anywhere else, and don't change the password or email.
What if the account locks?
Signing out, signing in on a third device, or changing the password or email uses up the account's sign-ins and locks it for the rest of its period. That isn't refundable, but we can send a replacement account for the rest of its period for ₹99: request it in the help chat or write to support@avoracaptions.com with your payment id. If the account doesn't work and you kept to the rules, we send a working account or refund you in full.
What if the account doesn't work?
Don't keep trying to sign in. Open the help chat (the "Account not working?" button) with your payment id and email. It checks the usual sign-in mistakes first. If the account itself is at fault, send a screenshot there and you'll get our WhatsApp number for a quick fix.
Is it a subscription?
No. ₹399 buys one month's account (the calendar month it is delivered for; an instant account works for 30 days from delivery). To get the next month, pay again any day before the 1st. Nothing is charged by itself and no card is stored.
What if the email doesn't come?
Check spam for a mail from support@avoracaptions.com first. If it is not there by the 3rd, use the help chat on this page or write to us with your payment id, and within two working days we send the account or refund you in full, your choice.
Can I change the email after paying?
Yes, until the last day of the month: write to support@avoracaptions.com from the email you paid with, quoting the payment id.
What is the AvoraCap bonus?
Your confirmation email has a one-time code: a free AvoraCap Taster (3 caption minutes, 3 Auto Trim minutes and 3 watermark-free HD exports), or with instant delivery the AvoraCap Week Pass for ₹9. Enter it under "Have a code?" in your AvoraCap account within 30 days. It works once, on one account, for that plan only. If you have already had the Taster, the code gives you a free Week Pass instead. A refunded order's unused code stops working.
Where does Kapcut fit with AvoraCap?
Kapcut is the editing app from the same maker. Cut and finish your video there, then bring it to the AvoraCap editor for word-timed captions in Telugish, Hinglish, Tanglish and more.