Contact
Last updated 25 October 2026
AvoraCap is a small, independent product. One person reads every message, so please write in plain words and include your video's details if something went wrong.
support@avoracaptions.com
We acknowledge within 48 hours, usually sooner, and every complaint gets a
reference number.
Phone and WhatsApp
Business details
Shaik Sajid, sole proprietor, trading as AvoraCap
Road No. 1, Banjara Hills
Hyderabad, Telangana 500034, India
An online service; there is no walk-in office.
What to write about
| Subject | Please include |
|---|---|
| A caption or export problem | Your browser and device, the video's length and format, and what you saw on screen |
| A payment or refund | The payment reference, the date, and the amount. See the Refund and Cancellation Policy. |
| A Kapcut account | Use the help chat on the Kapcut page first ("Account not working?"); it needs your payment id and the email you paid with. |
| Your account or data | Write from the email address on the account. To see, correct or delete what we hold, or to withdraw consent, see the Privacy Policy. |
| A template or language request | Which language, and a link to an example if you have one |
Grievance Officer
For a complaint about the service, a payment, or how your data has been handled, write to Shaik Sajid, Proprietor, at support@avoracaptions.com (or +91 89193 75366) with "Grievance" in the subject. We acknowledge within 48 hours with a reference number and resolve within 30 days. If a data complaint is not resolved, you may take it to the Data Protection Board of India; a consumer complaint may go to the consumer forums under the Consumer Protection Act, 2019.